For Village Managers & Administrators

Powerful Tools for
Effortless Management

Cut administrative workload by 90%. Gain complete operational control. Deliver exceptional service to your residents—all from one integrated platform.

Village Management Dashboard
90%
Reduction in Admin Time
24/7
Self-Service Access
100%
Data Accuracy

Sound Familiar?

❌ Before BillabongLife Contacts

  • Spending hours updating Excel spreadsheets with resident data
  • Fielding constant phone calls about facility availability
  • Manual paper-based booking systems causing double-bookings
  • Poor attendance at AGMs and low voting participation
  • Sending bulk emails that residents ignore or mark as spam
  • No clear audit trail of communications or decisions

✅ After BillabongLife Contacts

  • Residents update their own information—always accurate
  • 24/7 self-service booking eliminates constant interruptions
  • Visual calendar prevents conflicts and maximizes asset use
  • Digital voting dramatically increases participation rates
  • Targeted messaging ensures relevance and high engagement
  • Complete audit trail for compliance and accountability

Everything You Need to Run a Modern Community

From resident onboarding to financial reconciliation—every tool you need in one integrated platform.

📊
Resident & Household Data

Your Single Source of Truth

Complete resident management with bulk import, merge tools, and full control over houses and household linking.

Save Hundreds of Hours
Bulk import eliminates manual data entry. The merge tool ensures clean, accurate data. Never lose track of residents again.
🔐
Onboarding & Access

Complete Security Control

Review and approve every new resident application through an intuitive dashboard before they gain access.

Full Security Assurance
Only verified and approved residents can access your community portal. You stay in complete control.
🗺️
Village Map System

Interactive Visual Management

Upload your village map and drag-and-drop house markers to create an intuitive visual directory.

Powerful Visual Tool
Essential for navigation, maintenance planning, and helping residents find each other. Residents love the visual interface.
📧
Marketing & Communications

Send Messages to the Right People

Choose exactly who gets your emails or text messages based on their location, interests, or committee membership.

No More Email Spam
Only send messages to people who actually need them. Get much better response rates by being relevant.
📋
Communication Auditing

Complete Transparency

View detailed logs and statistics for every email and SMS sent, including delivery confirmations and bounces.

Full Audit Trail
Confirm delivery, track engagement, and troubleshoot issues. Never wonder if a message was sent or received.
🏛️
Governance & Committees

Simple Committee Management

Create committees, assign positions, schedule meetings, and upload official documents—all in one place.

Everything in One Spot
Centralises all your committee records with a clear history that everyone can see.
🗳️
Digital Voting Module

Modernise Your AGMs

Set up voting for motions and elections with online voting, proxies, and live check-in at meetings.

More People Vote
Get way more people voting while keeping it secure and auditable. Makes in-person meetings run smoothly.
Meeting Check-In Tool

Streamline Meeting Day

Check in attendees, search for proxies, and validate proxy votes in real-time during your meetings.

Start Meetings On Time
Solves a major AGM bottleneck. Rapidly verify attendees and proxies so meetings can begin promptly.
🎭
Activities & Event Management

Complete Event Ticketing System

Create activities with multiple ticket types, pricing options, and payment processing. Manage all orders in one place.

Easy Online Payments
Handle everything from free social events to paid workshops. Built-in payment processing makes it simple.
📊
Operational Reporting

Get the Reports You Need

Generate kitchen reports for catering, collection reports for payments, and attendee lists—all as PDFs.

Less Food Waste & Easier Tracking
Get exact numbers for food prep, money tracking, and event check-in. Know what's happening.
🏢
Resource & Facility Booking

Get More Out of Your Facilities

Set up bookable rooms and equipment, see who's booked what on a calendar, and prevent double-bookings.

Fair Use & Easy Planning
Everyone can see what's available and when. Makes it fair for everyone and helps you plan maintenance.
🍽️
Meals & Dining Service

Simple Dining Management

Create menus, set prices, see orders coming in, and generate kitchen prep reports.

Online Ordering Made Easy
A full ordering system for your community kitchen. Makes ordering, payments, and kitchen planning simple.
💰
Monetisation

Make Money from Your Facilities

Charge for room bookings, sell event tickets, and earn money from local business advertising.

Cover Your Costs
Make money from your facilities and events while still providing great value to residents.
⚙️
System Configuration

Set It Up Your Way

Configure payments, email templates, text message settings, and branding—all from your dashboard.

Make It Yours
Full control to set up the platform exactly how you want it to work for your village.
🤖
AI & Automation

24/7 Automated Support

AI chatbot answers resident questions via text message and Facebook Messenger. See all conversations in detailed logs.

Save Your Time
Let AI handle common questions about facilities, residents, and events—so you can focus on the important stuff.

Professional & Secure

Online Payments

Secure online payments through Square. Safe for residents, easy for you.

Secure & Backed Up

Australian servers, nightly backups, detailed activity logs, and control over who can do what.

Does the Work for You

AI chatbots, automatic emails, and smart notifications save you hours of work.

Up and Running in Days, Not Weeks

1

Setup & Configuration

We configure your village, import resident data, and customize settings to match your needs.

1-2 days
2

Admin Training

Comprehensive video guides and live training sessions for your management team.

2-3 days
3

Resident Launch

Invite residents, send welcome communications, and provide self-service guides.

1 week
4

Ongoing Support

Dedicated email support, regular platform updates, and feature requests.

Always available